About This Role
Magellan AI is seeking a Measurement Success Manager to help clients track results and maximize value from their podcast campaigns. This US-based, fully remote position combines client-facing support with analytical work, offering direct exposure to leadership and opportunities to develop expertise in podcast advertising measurement.
Key Responsibilities
- Respond to client questions and provide support through email and support channels
- Set up measurement for campaigns across advertisers, agencies, and publishers
- Monitor campaign performance and troubleshoot issues before they impact reporting
- Lead Zoom training sessions to help clients navigate the platform and understand campaign performance
- Build spreadsheets that simplify complex datasets for reporting and insights
- Support QA efforts to ensure data accuracy for client deliverables
- Partner with the team to improve processes as the client base grows
Required Qualifications
- Bachelor’s degree
- 2–5 years of experience in a similar customer success or support role
- Strong command of Excel and Google Sheets formulas
- Excellent communication skills and detail-oriented work style
- Ability to troubleshoot issues and manage multiple client accounts
- Curiosity and problem-solving mindset
Why This Matters
You’ll help marketers understand their podcast campaign results and feel confident in the reporting that guides their planning. Magellan AI has created the world’s largest database of podcast advertising data, covering over 50,000 podcasts, making this an opportunity to work at the forefront of a rapidly growing audio advertising channel.
Benefits
Competitive base salary and bonus structure, medical/dental/vision coverage (individual coverage free), company-subsidized family coverage, home office reimbursement up to $500/year, company laptop and monitor, 11 company holidays, and 20 PTO days.