Operations Manager, Signal Media Group
Miami, FL (hybrid) | Full-time | Reports to the Chief of Staff
About Signal Media Group
Signal Media Group (SMG) is a Miami-based media venture studio. We partner with creators to build brands and produce campaigns across YouTube, Instagram, TikTok, podcasts, and out-of-home media, including billboards.
Our work celebrates family, faith, and love of country. Many of our projects engage directly with culture, politics, and current events. We’re looking for someone who shares those values and wants to help build the company.
The Role
We’re hiring an Operations Manager to run day-to-day operations across SMG’s creators, brands, and campaigns. You’ll turn leadership priorities into plans with clear owners and deadlines, run our weekly operations meeting, and follow up between meetings to keep work moving.
We’re a lean team with several productions and campaigns underway at once. When a shoot slips, a contractor is waiting on payment, or a campaign needs a decision, you’ll know who to bring in and see it through.
What You’ll Do
- Run weekly operations. Lead the team’s weekly check-in, make sure everyone leaves with clear next steps, and follow up on commitments.
- Build systems the team uses. Keep one shared view of active projects so leadership and producers can see who owns each one, what’s due next, and where someone needs help.
- Coordinate production. Manage calendars, recording dates, and campaign timelines across creators and contractors. When a date changes, adjust the plan and make sure everyone affected knows.
- Manage business operations. Track budgets, invoices, payments, and contracts. Coordinate onboarding and other HR needs with the Chief of Staff, and work directly with our accountants and legal advisors.
- Report on performance. Work with leadership to set goals for each brand and creator. Report on what’s on track, what’s slipping, and what needs a decision.
- Support ad sales. Work with the partnerships team to track campaign deliverables and give advertisers a clear account of what ran and how it performed.
Who You Are
- You have 5+ years of experience in operations, business management, or production management, including hands-on experience at a creator-led media company, podcast network, or YouTube production company.
- You’ve built systems that people use because they make the work easier.
- You’re organized and self-directed. You follow up without being reminded, flag problems early, and keep people informed until the issue is resolved.
- You communicate clearly and calmly with creators, executives, contractors, and outside partners.
- You’re comfortable managing budgets, learning new tools, and working with digital advertising and campaign reporting.
- You care about the mission and want to work with a team that puts it into practice.
How to Apply
Send your résumé and a short note about a system you built that made a team run better to info@signalmedia.group. Tell us what was getting in the team’s way, what you changed, and how you knew it worked.
Compensation is competitive and based on experience.